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The following terms and conditions govern the use of the following Golden Riviera Casino Online.
In addition to the standard terms and conditions set out below, certain terms and conditions govern all promotions and special offers offered to players. It is important that you familiarize yourself with such terms and conditions before accepting any promotional offer. Please visit the Promotion Terms & Conditions pages for further information.
Golden Riviera Casino is regulated by the Lotteries and Gaming Authority of Malta and subject to Maltese laws. These terms and conditions are also governed by Maltese law.
These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between you and Golden Riviera Casino and in case of any discrepancy between a non-English version of these Terms and Conditions, the English version shall prevail.
Terms and Conditions
Player agrees and becomes a Party to the Rules: By use of the Web sites, opening an account at a Web site, playing at the casino, use and reuse of such an account, participating in the game, or acceptance of any prize, player hereby represents, warrants and certifies all of the following: Player fully understands, agrees to, becomes a party to and shall abide by all rules, regulations, terms and conditions contained herein and as such rules; regulations, terms and conditions may change from time-to-time. The Casino is restricted to players of legal age of Majority (i.e. player is an adult as that term is defined in players jurisdiction) Player shall not allow any other person or third party including, without limitation, any minor, to participate in the games. The activities and games of the casino are open only to residents of those jurisdictions where such participation is legal and not prohibited. Player acknowledges that it is their sole responsibility to understand laws in their jurisdiction, which may prohibit participation of the online casino facility. Such laws may disqualify players from participating and nullify eligibility. Vegas Partner Lounge reserves the right to request proof of age at any time to ensure the prohibition of play by minors. Playing at Vegas Partner Lounge Casino's is prohibited to all employees, of the Vegas Partner Lounge, its casino's, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers, other affiliated companies and members of their immediate families. The Player understands that the game is for entertainment value only and at the players sole option. Player understands and acknowledges that no purchase is necessary or required to play the Game. If the player wishes to play without betting money, he/she may do so. By placing real wagers, the player warrants that he/she is legally able to do so within his/her jurisdiction and that he/she accepts that we are unable to provide any warranties as to their legality or otherwise of their participation in real money play. Vegas Partner Lounge reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation will be credited to your credit card and/or sent to you by check. However, Vegas Partner Lounge reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any of the following circumstances: I)
If you have more than one active account for any of our Casino's (you may however have an account at each one of our casinos);
II)
If the name on your Casino account does not match the name on the credit card(s) used to make purchases on your Casino account;
III)
If you participate in a Casino promotion and cash-in before fulfilling the requirements of that particular promotion;
IV)
If you provide incorrect or misleading registration information;
V)
If you are not of legal age;
VI)
If you have allowed or permitted (intentionally or unintentionally) someone else to play on your Casino account;
VII)
If you have not played at the Casino on an individual basis for personal entertainment only (that is, you have played in a professional sense or in concert with other player(s) as part of a club, group, etc.);
VIII)
If you have "charged back" any of the purchases made with your credit card/firepay card or any other purchase method whatsoever on your Casino account;
IX)
If you are found cheating or if it is determined by Vegas Partner Lounge that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Casino; OR
X)
If Vegas Partner Lounge should become aware that you have played at any other on-line casino under any of the circumstances set out at I) to IX) above.
XI)
Vegas Partner Lounge, with the assistance of software provider Microgaming", reserves the right to close (or refuse) Real Accounts registered from certain countries. This policy was introduced after high volume credit card fraud originated in these countries. Winnings from these accounts will not be paid out more than the amount of the purchases made on the account. We apologize to the customers from the countries detailed below for the inconvenience caused. The countries are from certain parts of South East Asia, Eastern Europe and Southern Africa.
XII)
Only players who are legally permitted by their country or jurisdiction can participate in online gambling. Under no circumstances will Vegas Partner Lounge be held responsible for legalities implemented by your specific jurisdiction. Vegas Partner Lounge strongly discourages participation from countries or jurisdictions that do not consent internet gambling.
XIII)
If you are identified as an underage individual. Vegas Partner Lounge adheres to a strict under 18 policy which does not permit players under the age of 18 to play any of the groups casinos or poker rooms.
XIV)
Players from the following countries are not allowed to play at any of the Vegas Partner Lounge brands: United States of America, France All cash-ins will be subject to audit before being processed. You have to provide us copy of your proof of identity, address, copies of credit cards, an approval signed purchase history and/or other appropriate documentation when withdrawing credits. Your proof of identity must exactly match with your registered name and surname. If you fail to provide the necessary documentation after we requested as such or submit fraudulent documentation, your account will be locked and all winnings and/or cash-in will be Void and/or your cash-in will be token refunded to your casino account. Any Amount Less Than $/ᆪ/ᆲ50 Will Not Be Cashed out, and will be credited back to your Casino Account. I)
Any deposit made into your casino account is an indication to the casino of your intention to wager at the casino. Failing to do so, will result in all purchase processing fees being deducted. Under such circumstances, Management has the right to remove processing fees at any time without player notification.
II)
Making deposits and then Cashing-in without wagering will not be tolerated. Management has the discretion not to allow the cash-in to be processed. Managements decision is final.
Any deposit made into your casino account is an indication to the casino of your intention to wager at the casino. Failing to do so, will result in all purchase processing fees being deducted. Under such circumstances, Management has the right to remove processing fees at any time without player notification. By accepting any prize and/or winnings from Vegas Partner Lounge or any of its casino's, you consent to the use of your name for advertising and promotional purposes without additional compensation except where prohibited by law. If you have any dispute with regard to any outcome in the Game, you must submit your complaint to Vegas Partner Lounge in writing within fourteen (14) days. In the event of a discrepancy between the result showing on your Casino software and the Casino's server software, the result showing on the Casino's server software shall be the official and governing result of the Game. If any complaint is not resolved to your satisfaction you have the right to refer such complaint to the Lotteries and Gaming Authority of Malta by sending an email to complaints@lga.org.mt You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from Vegas Partner Lounge or its casino's. Vegas Partner Lounge or its casino's reserves the right, in its sole discretion and without notice to you, to add new activities or games to the Casino or to discontinue any activity or game of the Casino at any time. If no activity is registered on your account for a period of 180 days your account shall be deemed to be a dormant account under Maltas Remote Gaming Regulations (LN 176 of 2004). Thereafter Vegas Partner Lounge will make every effort to reimburse you the balances in your account and failing that balances in your account will be remitted to the Lotteries and Gaming Authority of Malta. You are solely responsible for keeping your account number and password secure and secret. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your account, access and/or use any materials or information from the Web site, accept any Prize, or participate in the Games. You are solely responsible for any purchases and/or losses that may occur on your account. Vegas Partner Lounge or its casino's shall not be required to maintain user names or passwords if the Player misplaces, forgets, loses, or is otherwise unable to enter the Casino because of anything other than Vegas Partner Lounge's error. Vegas Partner Lounge or its casino's shall not be liable for computer or Internet malfunctions nor attempts by the Player to participate in the Game by methods, means or ways not intended by Vegas Partner Lounge or its casino's. Vegas Partner Lounge respects your privacy rights and fully abides by Maltas Data Protection laws. We will not disclose or share any sensitive information about you if specifically prohibited to do so by Maltese laws. Personal information supplied at the time of registration or at any time thereafter will only be used for the purpose of determining the legitimacy of account registrations and activity. Vegas Partner Lounge will keep all personal account information relating to the player confidential, and safe. Vegas Partner Lounge may disclose information when required by law to appropriate authorities for the prevention and detection of crime or any other duly authorized purpose of any public authority, or pursuant to the order of any competent court. Where applicable Vegas Partner Lounge may also convey personal and account information to a third party for use in the recovery of any sums owed to Vegas Partner Lounge by the player. You shall hold Vegas Partner Lounge or its casino's, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of: (i) your entry, use, or reuse of the Web site, (ii) your use of any materials at the Web site, (iii) your entry, use, or reuse of the Casino's server, (iv) your participation in the Game, or, (v) your acceptance of any prize. 'Vegas Partner Lounge', 'Crazy Vegas Casino', 'Golden Riviera Casino' , 'Sun Vegas Casino', 'River Nile Casino' , '777 Dragon Casino', 'Aspinalls Casino', 'Maple Casino', 'Cinema Casino', 'Casino Francenet' is/are the trade name of Vegas Partner Lounge, Crazy Vegas Casino, Golden Riviera Casino , Sun Vegas Casino, River Nile Casino , 777 Dragon Casino, Aspinalls Casino, Maple Casino, Cinema Casino, Casino Francenet respectively, and you obtain no rights to such term, nor any other terms, graphics, text, concepts or methodologies, by using the Web site and the material contained therein. Materials of the Game (whether electronically obtained or obtained by other means) are automatically void if counterfeited, mutilated, forged, altered or tampered with in any way, if illegible, mechanically or electronically reproduced, obtained outside authorized legitimate channels or if they contain printing, production, typographical, mechanical, electronic or any other errors. Liability for materials of the Game containing any error is limited to replacement of same. Any and all materials submitted for prize claims become the property of Vegas Partner Lounge or its casino's and will not be returned. Vegas Partner Lounge or its casino's is not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected, or postage due mail, requests, prize claims or entries. Vegas Partner Lounge reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void. The Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and Vegas Partner Lounge or its casino's and supersede and merge all prior agreements, representations and understandings between you and Vegas Partner Lounge or its casino's with regards to playing in the Casino. Any criminal or suspicious activities will be reported. Players must play in the currency of the country in which they reside if it is available. If the home currency is not available, players may choose to play in any of the following currencies: Euro, British Pounds, US Dollars, Canadian Dollars and Australian Dollars. Should players not observe this rule their bonuses will be removed. Players must consider the convenience of their chosen currency in their geographic region. Any promotion or giveaway run by the casino for any kind of merchandise or cash is not inclusive of any taxes, registrations, licensing, insurance, postage or delivery unless otherwise stipulated within the promotion terms and conditions. Vegas Partner Lounge holds the seal of the Malta Lotteries and Gaming Authority, which is a regulatory body, License Number: LGA/CL1/405/2007 (Casino)/ LGA/CL3/405/2007 (Poker) It is the players responsibility to maintain his/her account details and keep them up-to-date at any and all casinos. The player shall make every effort to notify the casino, if any of their Personal information andor contact details change against what the player supplied at the time of registration. The player will not hold the casino's, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, or agents liable, resulting from any damages from the player providing incorrect personal or contact details, example requesting a delivery of a withdrawal. The selling, transferring and/or acquiring of accounts to / from any other Vegas Partner Lounge player is prohibited. The transferring of funds amongst player accounts is prohibited. Vegas Partner Lounge casinos are not a financial institution and therefore no interest is accumulated on deposits. It is unlawful to deposit funds at Vegas Partner Lounge Casinos obtained from ill-gotten means. Vegas Partner Lounge respects your privacy rights and fully abides by Maltas Data Protection laws. All player information will be kept confidential and be accessed only by authorized personal that are authorized and controlled by the organization. We will not disclose or share any sensitive information about a player if specifically prohibited to do so by Maltese laws. Any personal identification documentation will be for the sole purpose of identifying the player who registered the casino account/s in question and also for determining the legitimacy of account registrations and activity. Vegas Partner Lounge will keep all documentation received as well as personal account information relating to the player, confidential, secure and safe. Vegas Partner Lounge may forward or disclose any such documentation or personal information when required by law to appropriate authorities for the prevention and detection of crime or any other duly authorized purpose of any public authority, or pursuant to the order of any competent court. Where applicable Vegas Partner Lounge may also forward relevant documentation as proof of identity and/or convey personal and account information to a third party for use in the recovery of any sums owed to Vegas Partner Lounge by the player ACCOUNT CLOSURE PROCEDURE: Dormant Accounts: When an account has been dormant for 180 days an e-mail will go out to the player to notify the player that there is a balance in the account. Should the player not claim the balance, it will be removed and put into a suspense account. However the player can at any time request the funds to be returned. At Players Request: When a player requests an account closure the balance on the players account is made available for the player to cash in. Normal required cash in documents will be requested and wagering terms and conditions will apply. Fraud /Chargebacks: Funds are withheld in all circumstances regarding Fraud and Chargeback issues. Only if these issues are resolved to our satisfaction, will a balance in a players account be refunded Players with Gambling Problems: Funds are refunded provided the wagering requirements are met. Bonuses will not be refunded only funds in the Cash Account. PLAYERS RIGHT TO CLOSE THEIR ACCOUNTS: Players are able to have their accounts closed at any time. In order to facilitate this, we would require an account closure request in writing. It would be necessary for players to send required documents and Approved Purchase Reports in order to cash in as per the normal cash in procedures Vegas Partner Lounge accepts the deposit methods listed below. For more information on the processing and withdrawal fees (where applicable), click on the links below to visit the website. Rules and explanations for placing various types of wagers, eligibility for and rules of promotions, give-aways and bonuses provided separately on the websites are incorporated into these Terms and Conditions by reference. These Terms and Conditions are governed by the Laws of Malta and the parties submit to the jurisdiction of the Maltese Courts.
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